Privacy Policy

Overview

The Ruislip Chamber of Commerce is committed to protecting your privacy and all personal information will only be used in accordance with this privacy policy. We pledge to handle your data fairly and legally at all times. The Ruislip Chamber of Commerce is also dedicated to being transparent about what data we collect about you and how we use it.

How do we use your data?

General

The Ruislip Chamber of Commerce used your personal data:

With your agreement, to contact you electronically about promotional offers and products and services which we think may interest you.
To enable The Ruislip Chamber of Commerce to manage interactions with you.
Where we have a legal right or duty to disclose your information (for example in relation to an investigation by a public authority or in a legal dispute)

Marketing

The Ruislip Chamber of Commerce uses your personal data for electronic marketing purposes (with your consent). The Ruislip Chamber of Commerce aims to update you about latest news and events which are of interest and relevant to you as an individual.

You have a right to opt out of receiving promotional communications at any time by making use of the simple “unsubscribe” link in emails.

Sharing Data with Third Parties

Our Service Providers:

The Ruislip Chamber of Commerce only allows its service providers to handle your personal data when we have confirmed that they apply the appropriate data protection and security controls. We have explained our Services providers below:

MailChimp (who help provider our electronic marketing service)

Other third parties:

Aside from our service providers, The Ruislip Chamber of Commerce will not disclose your personal data to any third part, except as set out below. We will never sell or rent our customer data to other organisations for marketing purposes.

We may share data with:

Governmental bodies, regulators, law enforcement agencies, courts/tribunal and insurers where we are required to do so.
to comply with our legal obligations
to exercise our legal rights (for example in court cases)
for the prevention, detection, investigation of crime or prosecution of offenders and

How long do we keep your data?

We will not retain data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however, the longest we will normally hold any personal data is 10 years.

What personal data do we collect?

The Ruislip Chamber of Commerce may collect the following information about you:

Your Business Name
Your contact details (including postal addresses, telephone numbers and email addresses)
your communication and marketing preferences
your interest, preferences, feedback and survey responses
your correspondence and communications with The Ruislip Chamber of Commerce

Our website is not intended for children and we do knowingly collect data relating to children from it. The above list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you send an email to our customer service team. Other personal data is collected indirectly, for example your browsing activity.

How we Protect your data

Our Controls

The Ruislip Chamber of Commerce is committed to keeping your personal data safe and secure. Our security measures include internal policies setting out our data security approach and training for employees.

You have the following rights:

the right to ask what personal data that we hold about you at any time
the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge.
The right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please contact us using the contact details set out below.

Legal Basis for The Ruislip Chamber of Commerce processing personal data

The Ruislip Chamber of Commerce collects and uses customers’ personal data because it is necessary for:

The pursuit of our legitimate interests
the purposes of complying with our duties and exercising our rights under a contract for the sale of goods to a customer
Or complying with our legal obligations

In general, we only rely on consent as a legal basis for processing in relation to sending direct marketing communications to customers via email. Customers have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent it withdrawn.

Our Legitimate Interests

The normal legal basis for processing customer data is that it is necessary for the legitimate interests of The Ruislip Chamber of Commerce, including:

Promoting, Marketing and advertising our products and services
Sending promotional communications which are relevant and tailored to individual customers
Complying with our legal and regulatory obligations
Preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies
Handling queries and complaints
Protecting The Ruislip Chamber of Commerce, and its associates, by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations to The Ruislip Chamber of Commerce
Effectively handling any legal claims or regulatory enforcement actions taken against The Ruislip Chamber of Commerce

Cookies Policy

A cookie is a small file which asks permission to be placed on your device’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

The Ruislip Chamber of Commerce uses traffic log cookies (From Google Analytics) to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Contact Information

The Ruislip Chamber of Commerce tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998.

If we do hold information about you we will:

give you a description of it;
tell you why we are holding it;
tell you who it could be disclosed to; and
let you have a copy of the information in an intelligible form.

To make a request to The Ruislip Chamber of Commerce for any personal information we may hold you need to put the request in writing addressing it to our Chairman, at the address provided below.

C/O C.S. Bedfords,

135 High Street,

Ruislip,

Middlesex,

HA4 8JY

If we do hold information about you, you can ask us to correct any mistakes by contacting us via this website

Updates

This policy was last updated 9th June 2018.